[{"data":1,"prerenderedAt":652},["ShallowReactive",2],{"collection-klantcases--1608402296":3,"_apollo:default":651},{"data":4,"meta":647},[5],{"id":6,"title":7,"slug":8,"summary":9,"createdAt":10,"updatedAt":11,"publishedAt":12,"backDate":13,"documentId":14,"expertises":15,"collegas":428,"klant":456,"image":496,"contentBlocks":529,"seo":535,"blocks":551},19,"Efficiënter digitaal samenwerken en betere controle over data","efficienter-digitaal-samenwerken-en-betere-controle-over-data","Heemskerk is de laatste 35 jaar uitgegroeid tot een bloeiende gemeente met ruim 39.000 inwoners. Met haar rustige familiestrand, dorpse gezelligheid en groene omgeving is Heemskerk het best bewaarde geheim van de Noordzeekust. \nHans Bosman, Teamleider Informatievoorziening bij de gemeente Heemskerk, vertelt: “De interne samenwerking en het informatiebeheer moesten dringend gemoderniseerd worden. Nu verliep die samenwerking niet overal even efficiënt. Er werd vooral veel gemaild. Daardoor waren er regelmatig spraakverwarringen, bijvoorbeeld over bepaalde documenten.","2024-01-29T15:08:00.571Z","2025-04-11T13:50:29.916Z","2024-01-30T09:06:37.671Z",null,"a7gs10yio0713nrvxnqith1j",[16],{"id":17,"title":18,"subTitle":19,"description":20,"shortDescription":21,"slug":22,"createdAt":23,"updatedAt":24,"publishedAt":25,"isCoreExpertise":26,"documentId":27,"image":28,"blocks":50,"midPageBlocks":168,"seo":423},4,"Microsoft 365","Onmisbaar voor je bedrijfsvoering en onderlinge samenwerking","Microsoft 365 is de complete oplossing om overal en op elk apparaat samen te werken. Of je nu met al je collega's op kantoor werkt, iedereen vanuit huis werkt, of een combinatie daarvan. Je kunt overal met je team vanuit de Cloud samenwerken op een veilige manier. Op deze manier kun je optimaal samenwerken tussen teams, apparaten en verschillende platforms.\n\nShareValue heeft voor elke situatie de juiste Microsoft 365-experts in huis. Van migratie- en adoptietrajecten tot technische implementaties en beveiligingsvraagstukken. Onze architecten, consultants, developers en engineers hebben de ervaring om jouw organisatie naar een hoger niveau te tillen. Deze kennis en ervaring delen zij continu onderling en zetten deze in bij onze klanten. Zo kunnen wij jou het beste helpen met alle kennis die bij ShareValue in huis is. De opdrachten die wij uitvoeren variëren van enkele dagen tot meerdere jaren, van consultancy van enkele dagdelen tot het uitvoeren van een volledig adoptieproces. Maatwerk is misschien wel het beste alomvattende woord: geen klant en geen opdracht zijn hetzelfde.\n\nOns werkveld bestaat uit grote overheidsinstanties, commerciële bedrijven en het MKB. Van de Nederlandse Spoorwegen tot de grote banken, van Ministeries tot Universiteiten, van ‘s HeerenLoo tot Provincie Utrecht. Wordt jouw bedrijf de volgende in dit lijstje?","Van migratie- en adoptietrajecten tot technische implementaties en beveiligingsvraagstukken; ShareValue heeft voor elke situatie de juiste Microsoft 365-experts in huis.","microsoft-365","2023-08-17T11:23:35.476Z","2025-05-12T11:58:53.037Z","2023-08-17T11:26:21.327Z",true,"ci9jcjkdq0gjpkaebdvdf08c",{"id":29,"name":30,"alternativeText":13,"caption":13,"width":31,"height":32,"formats":33,"hash":43,"ext":35,"mime":38,"size":44,"url":45,"previewUrl":13,"provider":46,"provider_metadata":13,"createdAt":47,"updatedAt":47,"documentId":48,"publishedAt":49},16,"microsoft-365.png",282,130,{"thumbnail":34},{"ext":35,"url":36,"hash":37,"mime":38,"name":39,"path":13,"size":40,"width":41,"height":42},".png","https://incredible-beef-2a6059b946.media.strapiapp.com/thumbnail_microsoft_365_d759cc1566.png","thumbnail_microsoft_365_d759cc1566","image/png","thumbnail_microsoft-365.png",6.21,245,113,"microsoft_365_d759cc1566",1.89,"https://incredible-beef-2a6059b946.media.strapiapp.com/microsoft_365_d759cc1566.png","strapi-provider-upload-strapi-cloud","2023-08-17T09:47:56.299Z","a4mm3xrykl81dq16yqgh2jwa","2026-01-05T12:38:34.018Z",[51,145],{"__component":52,"id":53,"title":54,"aside":13,"postType":55,"limit":56,"expertise":57},"strapi.related-kennisbank-list",166,"Lees meer over Microsoft 365","alle",3,[58],{"id":17,"title":18,"subTitle":19,"description":20,"shortDescription":21,"slug":22,"createdAt":23,"updatedAt":24,"publishedAt":25,"isCoreExpertise":26,"documentId":27,"image":59,"blocks":62,"midPageBlocks":73,"seo":128},{"id":29,"name":30,"alternativeText":13,"caption":13,"width":31,"height":32,"formats":60,"hash":43,"ext":35,"mime":38,"size":44,"url":45,"previewUrl":13,"provider":46,"provider_metadata":13,"createdAt":47,"updatedAt":47,"documentId":48,"publishedAt":49},{"thumbnail":61},{"ext":35,"url":36,"hash":37,"mime":38,"name":39,"path":13,"size":40,"width":41,"height":42},[63,64],{"__component":52,"id":53,"title":54,"aside":13,"postType":55,"limit":56},{"__component":65,"id":66,"titleLeft":67,"callToActionTextLeft":68,"callToActionLinkUrlLeft":69,"titleRight":70,"callToActionTextRight":71,"callToActionLinkUrlRight":72},"call-to-action.double",211,"Heb je een Microsoft 365 expert nodig?","Neem contact met ons op","/contact","Zoek je een nieuwe baan?","Bekijk onze vacatures","/word-onze-collega/vacatures",[74,82,89,94,99,105,110,117,122],{"__component":75,"id":76,"title":77,"subTitle":78,"content":79,"callToActionText":13,"callToActionLink":13,"colorStyle":80,"showAsides":81},"global.alternating-page-section",27,"Teams","Innoveer je samenwerking","De meeste mensen zijn al bekend met het online vergaderen binnen Teams. Maar er zijn nog veel meer mogelijkheden om de samenwerking binnen je organisatie te verbeteren met een goede Microsoft Teams-implementatie. Onze consultants kunnen de manier van werken met Teams binnen jouw organisatie verbeteren met behulp van verschillende Teams apps zoals Planner, OneNote, Loop en meer. Daarnaast kunnen zij best practices opstellen en helpen bij het implementeren van de nieuwste Teams-innovaties. Met hun kennis kunnen onze consultants op directieniveau meedenken en adviseren over de juiste Teams implementatie. ","Sugar Glaze",false,{"__component":75,"id":83,"title":84,"subTitle":85,"content":86,"callToActionText":87,"callToActionLink":69,"colorStyle":88,"showAsides":81},28,"Adoptie","Adoptie van Microsoft 365 diensten","Het aanschaffen van een programma of pakket kan iedereen. Maar ervoor zorgen dat je medewerkers optimaal gebruik maken van de mogelijkheden die Microsoft biedt, is een ander verhaal. Onze experts zorgen ervoor dat jouw medewerkers methodisch leren werken met Microsoft 365 programma’s. Deze methode, de adoptiestraat, is al bij vele ShareValue-klanten met groot succes uitgevoerd. Wordt jouw organisatie de volgende?","Meer weten over de ShareValue adoptiestraat?","White",{"__component":75,"id":90,"title":91,"subTitle":92,"content":93,"callToActionText":13,"callToActionLink":13,"colorStyle":80,"showAsides":81},31,"Microsoft trends","Advies over de nieuwste Microsoft-ontwikkelingen","Microsoft blijft constant vernieuwen, waardoor het moeilijk kan zijn om up-to-date te blijven. Wij helpen je graag met de laatste updates. Of het nu gaat over Loop, Places, Planner of Copilot; onze experts hebben de laatste kennis paraat om je op weg te helpen.",{"__component":75,"id":95,"title":96,"subTitle":97,"content":98,"callToActionText":13,"callToActionLink":13,"colorStyle":88,"showAsides":81},29,"Microsoft Development","Breid je Microsoftmogelijkheden uit","Microsoft biedt al een volledig pakket waarin de meeste mensen hun werkzaamheden kunnen uitvoeren. Heeft jouw organisatie toch nog extra maatwerkwensen om de Microsoft 365-omgeving beter laten aansluiten op jouw behoeften? Onze Microsoft Developers staan voor je klaar!",{"__component":75,"id":100,"title":101,"subTitle":102,"content":103,"callToActionText":104,"callToActionLink":69,"colorStyle":80,"showAsides":81},30,"Migratie","Migreer je documenten veilig","Steeds meer bedrijven migreren hun data naar Microsoft 365. Het begeleiden van dit proces en het maken van de juiste beslissingen is cruciaal voor een succesvolle migratie. Onze consultants hebben ervaring met datamigratie naar Microsoft 365 en kunnen ook jouw medewerkers trainen om optimaal met deze verandering om te gaan.","Kunnen wij je helpen met je migratie?",{"__component":75,"id":106,"title":107,"subTitle":108,"content":109,"callToActionText":13,"callToActionLink":13,"colorStyle":88,"showAsides":81},33,"Security","Advies over beveiliging binnen jouw bedrijf","Het regelen en monitoren van beveiliging blijft altijd een belangrijke maar complexe zaak. Of het nu gaat om documentbeveiliging, het waarborgen van een Zero-Trust Policy, of het beveiligen van jouw organisaties Microsoft 365 apps. Wij helpen je graag om jouw omgeving veiliger te maken. ",{"__component":75,"id":111,"title":112,"subTitle":113,"content":114,"callToActionText":115,"callToActionLink":116,"colorStyle":80,"showAsides":81},32,"Teams Store","Optimaliseer je hardware","Teams Store, onderdeel van ShareValue, biedt onze klanten kennis en expertise op het gebied van audiovisuele communicatie. Of je nu een kleine vergaderruimte wilt uitrusten met een professionele microfoon of een compleet auditorium wilt voorzien van de nieuwste projectietechnologie, Teams Store heeft de oplossing. Wij zijn meer dan alleen een leverancier; we zijn de kennispartner die van A tot Z ontzorgt.\n\nWat kun je van Teams Store verwachten?\n- **Deskundig advies**: onze ervaren adviseurs helpen je graag bij het kiezen van de juiste apparatuur en het ontwerpen van een systeem dat perfect aansluit bij de wensen en het budget van jouw organisatie.\n- **Installatie en onderhoud**: wij zorgen voor de professionele installatie van de apparatuur en bieden uitgebreide onderhoudscontracten om jouw investering te beschermen.\n- **Training en ondersteuning**: onze ShareValue IT-experts geven trainingen aan jouw medewerkers om ze te leren omgaan met de nieuwe apparatuur. Je kunt ook altijd bij ons terecht voor ondersteuning en service.","Bekijk de website van Teams Store","https://teamsstore.nl/",{"__component":75,"id":118,"title":119,"subTitle":120,"content":121,"callToActionText":13,"callToActionLink":13,"colorStyle":88,"showAsides":81},34,"Andere expertises","Creëer een totaaloplossing voor jouw Microsoft 365 omgeving","Onze Microsoft 365 consultants werken ook graag samen met bijvoorbeeld [Power Platform-experts](/expertises/power-platform) en [Azure-engineers](/expertises/azure) om het meeste uit jouw Microsoft 365 omgeving te halen. Hierdoor is het bij ShareValue mogelijk om een totaaloplossing voor jouw bedrijf te vinden die op al jouw Microsoft 365 wensen aansluit.",{"__component":123,"id":124,"title":125,"callToActionText":126,"callToActionLinkUrl":127,"body":13},"call-to-action.single",48,"Wil je weten wat onze collega's allemaal kunnen?","Lees de klantcase over ons werk bij Groeneveld-BEKA","/klantcases/gesmeerde-digitale-interne-communicatie-bij-groeneveld-beka-in-share-point-online",{"id":129,"metaTitle":130,"metaDescription":131,"structuredData":132},25,"Microsoft 365 experts – Slimmer samenwerken met ShareValue","Wij helpen organisaties het maximale uit Microsoft 365 te halen. Van inrichting tot adoptie, governance en beheer.",{"url":133,"@type":134,"@context":135,"provider":136,"areaServed":140,"description":143,"serviceType":144},"https://www.sharevalue.nl/wat-we-doen/microsoft-365","Service","https://schema.org",{"url":137,"name":138,"@type":139},"https://www.sharevalue.nl","ShareValue","Organization",{"name":141,"@type":142},"Nederland","Country","ShareValue ondersteunt organisaties bij het slim inrichten en gebruiken van Microsoft 365. Van technische implementatie tot governance, adoptie en beheer: onze consultants zorgen dat je meer haalt uit je digitale werkomgeving.","Microsoft 365 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Monique van der Linde, Implementatieconsultant Microsoft 365, werd gevraagd een projectplan op te stellen met de volgende doelen:\n-\tTransitie naar Microsoft 365. Het opleveren van een gebruikersvriendelijke omgeving met een bijbehorend adoptietraject om medewerkers optimaal en comfortabel te leren werken met Teams en andere Microsoft 365 applicaties. \n-\tEen digitaal veiligere omgeving inrichten waarbij de gemeente beter ‘in control’ blijft over haar data.\n-\tGoed gebruik en toekenning van licenties voor zowel gebruikers als beheerders. Dit was vooral een economisch doel: ervoor zorgen dat er beter gebruik wordt gemaakt van al aanwezige licenties.\n\n## Impact per team vaak lastig in te schatten\nIn eerste instantie koos de gemeente voor een standaardaanpak per domein. Monique werd hierbij betrokken als projectleider. Hans: “Onderweg concludeerden we dat de investering in het project met deze aanpak niet tot de juiste impact en verandering zou leiden. Een dobber voor zowel het projectteam als de medewerkers. Tegelijkertijd toont het moed en lef om toe te geven dat de gekozen aanpak niet voldoende werkt. Om te kunnen zeggen ‘We hebben niet de juiste weg gekozen, we moeten het anders aanpakken.’\n\n“Dit zien we vaak bij grote projecten”, zegt Monique. “De organisatie heeft vooraf een bepaald beeld van waar ze naartoe willen. Onderweg komen allerlei randzaken naar boven die onderschat worden of niet gezien zijn. Bij geen enkele organisatie groeit men zonder morren naar de nieuwe situatie toe, want de impact op elk team is vooraf lastig in te schatten. Ook bij de gemeente kwamen de nodige issues naar voren:\n- Veel mensen hebben moeite om mee te groeien met de snelle digitale veranderingen.\n- Een nieuwe werkwijze betekent uit je comfortzone komen en een nieuwe routine ontwikkelen. Daar moeten medewerkers naast hun drukke werkzaamheden ook tijd aan besteden. \n- Beperkte capaciteit voor functioneel beheer.\n- Politieke discussies.\n- Onbegrip tussen gebruikers en IT.”\n\n## ‘Even een programma uitrollen’ is niet voldoende\nMonique: “Vaak wordt het uitrollen van een systeem te instrumenteel benaderd: even een programma installeren, op de juiste knoppen drukken en klaar. Dat is niet voldoende, je moet ook naar de digitale vaardigheden en de informatiebehoefte van de mensen te kijken. Medewerkers van de afdeling Onderhoud werken bijvoorbeeld allemaal buiten en hebben niet zoveel informatie nodig. Voor de Omgevingsdienst is alleen de planning voor volgende week belangrijk. En een afdeling als concern-control heeft juist wel veel informatie nodig vanwege accountantscontroles en dergelijke.”\n\nHans vult aan: “De gemeente kent een grote groep medewerkers die niet zo digitaal vaardig is en zich terughoudend opstelt bij veranderingen. De teamleiders trokken aan de bel omdat zij merkten dat de oorspronkelijke aanpak een hoop weerstand opriep. Daarop besloten wij een stap terug te doen om meer maatwerk te leveren. We hebben Monique gevraagd een nieuw voorstel te schrijven voor een afdelingsgerichte aanpak. Ook de aanbesteding moest opnieuw.”\n\n## Samen de drempel nemen\nMonique: “In de nieuwe aanpak kreeg elk van de 20 teams een eigen adoptietraject, aangevuld met brown paper sessies (schetsen) om de werkprocessen beter in kaart te krijgen. Daarbij stellen we vragen als: wie is eigenaar van een bepaald proces? Worden de informatierichtlijnen met betrekking tot Bio, WOO, Archiefwet, etc. gevolgd? Met wie werk je samen binnen je afdeling, binnen de organisatie en extern? Welke applicaties gebruik je op dit moment en waarvoor?”\n\nHans: “Monique heeft de schouders eronder gezet en mensen meegekregen met haar enthousiasme en energie. Zelfs de meest kritische gebruikers. Ze heeft alles uit de kast gehaald om mensen op een goede manier met Teams te laten werken. En dat ze zo goed meedacht, was ook heel fijn en waardevol. Zo heeft Monique samen met onze mensen die hoge drempel genomen.”\n\n## Luisteren naar wat niet hardop wordt gezegd\nMonique: “Medewerkers en technologie dichter bij elkaar brengen doe ik door echt te luisteren naar mensen, ook naar wat er niet hardop wordt gezegd. En deze issues vervolgens op te pakken op een manier waardoor mensen zich gehoord voelen. Pas dan kun je veranderingen doorvoeren die ook gedragen worden.”\n\nHans: “Bij de gemeente betekende dit dat wij per team de teamleiders en een aantal key users betrokken, zowel bij de inventarisatie als bij de uitrol en adoptie. Alle medewerkers hebben twee trainingen gekregen (basistraining Teams en een verdiepende training over Planner, OneNote en andere functies). Teams was voor veel mensen nieuw, dus behoorlijk wennen. Daarom hebben we de trainingen bewust live op kantoor gegeven om iedereen erbij te houden. Met een kennisbank en de servicedesk ondersteunen we iedereen zo goed mogelijk tijdens het gebruik.”\n\n## Eén plek voor alle digitale interactie\nHans: “Nu wennen we er steeds meer aan om Teams-meetings te doen, te chatten met elkaar, documenten te delen en samen aan documenten te werken. Zeker in hybride situaties kunnen we veel makkelijker even met elkaar overleggen. Ook worden er steeds meer documenten naar SharePoint gemigreerd. Vrijwel alle digitale interactie vindt nu plaats op één plek, zo kun je makkelijker je eigen taken en teamtaken te bewaken. Een megastap waar Monique ons fantastisch mee heeft geholpen.”\n\n“Het project is in december opgeleverd, maar op het gebied van adoptie hebben we nog wel wat te doen”, besluit Hans. ”Een nieuwe manier van werken volledig tot wasdom laten komen kost tijd. Maar alle medewerkers zijn getraind, de security is geregeld, de migratie is gedaan. En onze beheerder wordt de komende periode door Jordi van ShareValue begeleid. 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